“I was stuck in Atlanta for two days because of Delta flight delays, trying to get to Chicago. There were a lot of unhappy people and angry passengers.
But the Delta employees were amazing. One moment that stood out to me was when I saw a mom traveling alone with her three kids, including a baby.
One of the kids needed to go to the bathroom, but the other didn’t. So, a Delta employee sat with the little girl and let her play with her hair while they waited. I was in line for about 20 minutes, and the whole time, she let the little girl do her hair.
It was such a kind gesture. The little girl was smiling and so happy, and I’m sure it made things easier for her mom who was stuck in the airport. This really made me smile after two very frustrating days.”
- Submitted by Cindy Green Gersch